Overview
At Surge, we are committed to fostering a culture of integrity, innovation, collaboration, and sustainability. This Code of Conduct outlines our expectations for all Surge team members, sales members, partners, and affiliates. We draw inspiration from the ethical standards set by leading Fortune 500 and Inc. 5000 companies, while staying true to our mission: to revolutionize the renewable energy industry with transparency, trust, and impact-driven solutions.
1. Integrity and Ethics
We act with honesty and uphold the highest ethical standards in all situations.
Our Commitments
Transparency - We share openly and candidly with clients, partners, and colleagues.
Compliance - We adhere to all applicable laws, regulations, and industry standards.
Conflict of Interest - We disclose any potential conflicts and act in the best interest of Surge and its mission.
Example: Similar to Google’s integrity standards, team members should avoid actions that could compromise trust, such as misrepresenting project details or failing to disclose conflicts of interest.
2. Customer-Centric Approach
Our customers — businesses seeking energy solutions — and our members — consultants growing their careers — are at the heart of everything we do.
Our Commitments
Honest Representation - No misleading claims about product performance, financial incentives, or timelines.
Respect and Responsiveness - We listen to customer needs and respond with professionalism and care.
Long-Term Value - We prioritize lasting impact over short-term gains.
Example: Like Amazon’s customer-obsessed culture, we go the extra mile to ensure satisfaction and trust.
3. Collaboration and Teamwork
Surge thrives on collaboration, both internally and externally.
Our Commitments
Respectful Communication - We treat colleagues, partners, and clients with professionalism and kindness.
Knowledge Sharing - We help others succeed through mentorship and shared expertise.
Accountability - We take ownership of responsibilities and deliver on commitments.
Example: Inspired by Salesforce’s “Ohana Culture,” we foster a supportive community where everyone is valued and empowered to contribute.
4. Innovation and Continuous Growth
We embrace forward-thinking solutions and continuous learning.
Our Commitments
Encouraging Creativity - We challenge the status quo and innovate to advance the renewable energy industry.
Professional Development - We invest in knowledge, training, and new skills.
Embracing Change - We stay adaptable in a fast-paced, evolving environment.
Example: Like Apple’s approach to innovation, we push boundaries to improve renewable energy systems.
5. Diversity, Equity, and Inclusion
We believe in an inclusive, diverse environment where everyone feels valued.
Our Commitments
Equal Opportunity - No discrimination based on race, gender, age, religion, disability, or background.
Respect for Different Perspectives - We encourage diverse viewpoints and experiences.
Safe and Supportive Workplace - Zero tolerance for harassment, bullying, or discrimination.
Example: Similar to Microsoft’s DEI initiatives, we create a welcoming environment where everyone can succeed.
6. Sustainability and Social Responsibility
As a renewable energy platform, we hold ourselves accountable for environmental and social impact.
Our Commitments
Environmental Stewardship - We prioritize sustainable practices and minimize waste.
Ethical Business Practices - We partner only with reputable manufacturers, service providers, and installers.
Community Engagement - We support initiatives that promote clean energy and social good beyond our core operations.
Example: Like Patagonia’s environmental commitments, we integrate sustainability into every aspect of our business.
7. Confidentiality and Data Protection
We handle sensitive information with care and vigilance.
Our Commitments
Protection of Customer and Partner Data - We ensure secure storage and responsible data use.
Non-Disclosure of Proprietary Information - We respect intellectual property and business secrets.
Cybersecurity Awareness - We maintain best practices to safeguard systems and prevent breaches.
Example: Similar to IBM’s focus on data security, we prioritize privacy and compliance with data protection laws.
8. Compliance and Reporting Violations
We take this Code seriously and expect all members to do the same.
Our Commitments
Reporting - If a violation occurs, report it to your direct manager or compliance leader (currently John Dix).
Confidentiality - Use confidential reporting channels when necessary.
Non-Retaliation - Retaliation against anyone who reports a concern in good faith is strictly prohibited.
Example: Like Johnson & Johnson’s Credo, we expect ethical behavior at every level and empower members to speak up.
Commitment to Excellence
By being part of Surge, you affirm that you have read and understood the Surge Code of Conduct and agree to abide by its principles; you commit to upholding this Code of Conduct in all professional interactions. Together, we are building a company that leads with integrity, creates measurable impact, and transforms the future of energy solutions.
Quick Summary
Core Principle | Key Behavior | Example or Comparison |
Integrity & Ethics | Act honestly, disclose conflicts, and follow laws and regulations. | Similar to Google’s approach to integrity - full transparency and accountability. |
Customer-Centric Approach | Represent products truthfully, prioritize long-term trust, and listen with respect. | Inspired by Amazon’s customer-obsessed philosophy. |
Collaboration & Teamwork | Communicate respectfully, share knowledge, and own responsibilities. | Modeled after Salesforce’s “Ohana Culture.” |
Innovation & Continuous Growth | Stay curious, adapt to change, and pursue learning and improvement. | Reflects Apple’s culture of innovation. |
Diversity, Equity & Inclusion | Create a safe, supportive, and equitable environment for all. | Aligns with Microsoft’s DEI initiatives. |
Sustainability & Social Responsibility | Lead with environmental and ethical responsibility in every decision. | Guided by Patagonia’s sustainability standards. |
Confidentiality & Data Protection | Safeguard customer, partner, and company data at all times. | Mirrors IBM’s emphasis on cybersecurity and data integrity. |
Compliance & Reporting | Report violations promptly and without fear of retaliation. | Comparable to Johnson & Johnson’s Credo on ethical accountability. |