Overview
The Surge Project Lifecycle is the backbone of how business flows through the platform. It allows Scouts, Strategists, Mentors, EPCs, and financing partners to collaborate smoothly within a unified system - ensuring that no project stalls, gets lost, or is mishandled.
Each stage of the lifecycle represents a clear milestone. Completing these steps accurately keeps projects moving forward and guarantees that commissions are paid on time. This lifecycle ensures that each opportunity is qualified properly, executed efficiently, and tracked from start to finish for all members and partners involved.
Lifecycle Stages
1. Lead Submission
A Scout or Strategist submits a qualified lead through the Surge Lead Entry Portal.
Required information includes contact details, business type, property address, and basic energy usage or facility information. Leads are automatically logged into the Surge CRM for review.
2. Lead Qualification
The Surge team verifies that the opportunity meets minimum commercial criteria, including property ownership, creditworthiness, and technical feasibility. Qualified leads are assigned to the appropriate Mentor and EPC partner for initial evaluation.
3. Site Evaluation & Data Collection
Once qualified, the EPC conducts a site assessment, collects utility data, and reviews structural or electrical parameters. This data informs system design and helps create an accurate proposal and scope of work.
4. Proposal Development
The Strategist and Mentor collaborate with the EPC to prepare a professional proposal using approved Surge tools (e.g., OpenSolar). The proposal outlines system design, pricing, incentives, financing options, and projected savings. Mentor review and approval are required before client delivery.
5. Client Presentation
The Strategist (and Mentor, if applicable) presents the proposal to the client.
Key goals are to educate, answer questions, and confirm that the proposed solution meets the client’s energy and financial goals. When the client agrees to move forward, a Letter of Intent (LOI) or contract is executed.
6. Contracting & Permitting
Once the LOI or contract is signed, the project enters the contracting phase.
The EPC finalizes design documents and submits them for local permitting and AHJ (Authority Having Jurisdiction) review. Financing or payment terms are confirmed at this stage.
7. Installation
The EPC installs the approved system, following all safety and quality standards.
Surge monitors progress and updates the project status in real time within the dashboard. Members can track milestones, such as installation date, inspection scheduling, and closeout.
8. Inspection & Commissioning
After installation, local authorities inspect and approve the system. Once approved, the system is energized (“turned on”) and enters the operational phase. Surge confirms project completion and prepares for funding and payout.
9. Funding Confirmation
The EPC or financing partner verifies that payment has been received for the project.
Funding confirmation triggers the internal commission review and payment release process.
10. Commission Release
After documentation and funding verification, commissions are processed for all eligible members (Scout, Strategist, Mentor, etc.). Payments are issued via ACH transfer and can be viewed in your Earnings → Commissions dashboard.
Member Roles in the Lifecycle
Role | Primary Responsibility |
Scout | Submit qualified commercial leads |
Strategist | Qualify, present, and close projects with Mentor support |
Mentor | Oversee deal structure, proposal accuracy, and project handoff |
EPC Partner | Design, permit, and install the system |
Surge Team | Ensure compliance, track milestones, and release commissions |
Best Practices
Always confirm that project information is accurate and complete before submission.
Communicate updates through the platform - not by external channels.
Upload required documents promptly (LOI, contracts, site data).
Maintain professionalism with clients, partners, and EPCs throughout all stages.
Track each project’s progress using your dashboard to avoid missed milestones.
Summary
Stage | Description | Owner |
Lead Submission | Qualified opportunity entered into Surge portal | Scout / Strategist |
Qualification | Surge verifies opportunity meets requirements | Surge / Mentor |
Proposal | System design and pricing prepared | Strategist / Mentor / EPC |
Contracting | LOI and permitting completed | EPC / Mentor |
Installation | System built and inspected | EPC |
Funding | Payment confirmed | EPC / Financing Partner |
Commission | Payment released to members | Surge Finance Team |
