FAQs
Answers to frequently asked questions.
5 articles
Quick Reference Member SummaryThis guide gives every member a fast, one-page overview of key expectations, contacts, and conduct standards for representing Surge. Use it as a daily reminder of what to do and…
Surge FAQsQuick-access answers that summarize our most common questions.
Definitions of Key TermsUnderstanding the terms used in Surge’s compensation, qualification, and project workflow is essential for clear communication and compliance. This glossary defines the most common ones you’ll see in your dashboard,…
Acronyms & TerminologyThis reference guide defines common industry and company-specific terms you’ll see throughout Surge’s platform, documents, and trainings. Use this glossary to stay fluent in the language of clean energy, commercial…
Key Contacts & Escalation PathwayThis quick-reference guide outlines who to contact for specific issues or questions within Surge. Use it to ensure your message reaches the right team quickly and avoids duplication across channels.