Surge pays commissions promptly and transparently on completed projects that meet all compliance, documentation, and funding requirements. This guide explains how the payment process works, what to expect at each stage, and how to troubleshoot if you believe a commission is delayed.

Commissions are paid after a project has been fully installed, inspected, and funded.
Each payment follows a structured review and release process to ensure accuracy, fairness, and compliance with partner agreements.

All commissions are processed through the Surge platform and paid directly to the member on record. Payments are issued electronically to the account associated with your member profile.

Once a project is installed and confirmed by the EPC partner, the completion date is logged in Surge’s project tracking system.

Surge verifies that the project has been funded by the client, lender, or financing partner. This ensures all contractual and payment obligations have been fulfilled.

The Surge operations team reviews the project documentation, contract terms, and commission allocations to confirm the correct payout amounts.

Approved commissions are processed via ACH transfer to the member’s designated payment method within 7–10 business days after funding confirmation.

Members receive an email notification once the commission is released. You can also view commission status in your Surge dashboard under Reports → Commissions.

To ensure timely processing:

Incomplete or incorrect payment details may delay processing.

Paid to the member who originated or closed the deal (Scout or Strategist).

Additional earnings for Mentors or sponsors based on downline production, as defined in the Compensation & Qualification Plan.

Occasional special bonuses may be offered for hitting production milestones or completing Surge challenges. These follow the same payment process and appear separately on commission reports.

Commission payments may be delayed due to:

If your payment has not arrived within 10 business days of funding confirmation, contact [email protected] for assistance.

When are commissions paid?
Within 7–10 business days after Surge confirms project funding and all documentation is complete.

How will I receive my payment?
Payments are issued via ACH deposit to the account listed in your profile.

Can I change my payment method?
Yes. Go to Settings → Billing in your Surge dashboard to update your payment details.

What happens if there’s a dispute over a commission?
All commission disputes must be submitted in writing to [email protected] within 30 days of payment notice. Surge’s compliance and finance teams will review and respond.

Are taxes withheld?
No. Surge members are independent contractors and are responsible for reporting and paying applicable taxes on their earnings.