Purpose
To maintain consistent and professional public communication across all platforms while protecting Surge’s reputation, intellectual property, and strategic interests.
This policy applies to all Surge members, partners, contractors, and affiliates.
Brand Alignment and Content Approval
Consistency builds trust and brand value. All Surge-related materials must reflect official standards for design, language, and representation.
All graphics, videos, flyers, and visual assets referencing Surge must be created or approved by the Brand Team before publication.
Titles and role designations in social bios, email signatures, and business cards must match official Surge documentation.
Templates for business cards, presentations, and Zoom backgrounds must not be altered without written approval.
Logo and brand usage must comply with the official Brand & Messaging Guidelines.
For content approval or template requests, contact [email protected].
Professionalism and Responsible Representation
Surge members are expected to uphold integrity, respect, and inclusivity in all interactions.
Do not engage in public arguments or divisive topics (e.g., politics, religion).
Avoid posting statements that could be misinterpreted as official company positions.
Never make exaggerated, misleading, or unverifiable claims about Surge’s products, services, or opportunities.
Maintain composure and professionalism in all online and in-person communications.
Personal Social Media Conduct
Your personal online presence can reflect on Surge - even when you’re "off the clock."
Obscene, vulgar, or NSFW content is prohibited on any profile that references Surge, even if the post or content is not directly referencing Surge.
Cyberbullying, harassment, or derogatory posts about colleagues, partners, or competitors will result in disciplinary action and/or termination.
If you post about Surge, align with our mission: educate, inspire, and uplift.
Tag official company pages when appropriate and follow all Social Media Compliance Rules.
Confidentiality and Intellectual Property
All Surge members are responsible for protecting the company’s proprietary information, strategies, and data.
Do not share internal documents, financial information, or project data publicly.
Do not reproduce or distribute Surge training materials, client data, or proprietary systems.
Treat all internal communication as confidential unless explicitly marked for public release.
Violations of confidentiality may result in termination and potential legal action.
Marketing, Endorsements, and Public Partnerships
All marketing or public-facing collaborations involving Surge must be transparent, compliant, and approved.
Any paid partnerships, speaking engagements, or sponsorships tied to Surge require prior approval.
Never present yourself as an official spokesperson unless authorized by the executive team.
Any personal event, training, or product must not conflict with Surge’s business interests.
All references to Surge in promotional material must be accurate and pre-approved.
Reporting and Accountability
Every member shares responsibility for maintaining the company’s professional reputation.
If you observe potential violations, report them to [email protected].
Noncompliance may result in removal of content, temporary suspension, or termination.
All reports are handled confidentially and reviewed by leadership.
Commitment to Responsible Engagement
By representing Surge, you agree to:
Uphold integrity and respect in all professional interactions.
Protect the confidentiality and credibility of Surge.
Ensure all public communication aligns with Surge’s brand standards and mission.
We are all brand ambassadors of Surge. Every interaction, post, and message helps build or erode - trust in the brand we’re creating together.
Summary
Area | Key Expectation | Contact |
Only official templates and approved assets | ||
Respectful, inclusive, non-divisive tone | ||
No exaggerated claims or NSFW content | ||
Protect internal data and materials | ||
Public Endorsements | Requires prior approval | |
Reporting | Report violations promptly |